Server

Essential Functions Greets guests and presents them with the menu Informs guests about the special items for the day and menu changes if any Suggest food and beverages to the guest and also try to upsell Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system Obtaining revenues, issuing receipts, accepting payments Performing basic cleaning tasks as needed or directed by supervisor Filling in for absent staff as needed Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food; (example – no garlic, less spicy, without egg, etc.
) Communicate to the guest and provide assistance with their queries Coordinate with the bus person and/or kitchen staff to ensure smooth operation and resident/guest satisfaction Serve food and beverage to the guest as per the course of order Observes guests and ensure their satisfaction with the food and service Promptly respond to guest with any additional request Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses Adhere to grooming and appearance standards consistently Must have some familiarity with basic cooking skills; (example – salad preparation, dessert plating, etc.
) Assist bus persons with stocking and maintain the restaurant par stock levels and side station Help other areas of the restaurant such as answering telephones and completing financial transactions for the Take-Out Close the shift on the POS terminal Other duties assigned by supervisor or manager including but not limited to this list Added Responsibilities Respond appropriately to changes in the work setting.
Be familiar with Skilled Management Policies & Procedures Manual and Skilled Management Associate Handbook.
Perform other related assignments as required.
Attend required in-service training.
EDUCATION/EXPERIENCE/CREDENTIALS This position prefers a high school diploma or equivalent certificate and a competent history in a similar facility a minimum of two years study or certification in the hospitality industry, and two or more years’ experience in food service management, supervision, food purchasing, safety, sanitation, and menu preparation.
Possess knowledge of sanitation-procedures.
Competent working knowledge of Microsoft Office products.
Be able to work well under pressure.
Speak read and understand English fluently.
According to state regulations may need to possess current CPR, Certified