Operations Administrative Officer

First Commercial Bank (USA) is the wholly owned subsidiary of First Commercial Bank in Taipei, one of the premier commercial banks in Taiwan.
First Commercial Bank (USA) has 8 branches in California.
We are currently looking for an Operations Administrative Officer.
SUMMARY Assisting Operations Administrator in formulation, implementation, and coordination of operations policies, procedures, and activities within the Bank.
Provide training in assisting implementation of operations policies and procedures.
Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.
DUTIES * Manage the Internet Banking and Cash Management system.
* Assist branches to resolve operations issue and all other problems.
* Updating the bank signatures specimens for internal and external use.
* Certified all branches monthly certification and standardize all certification forms.
* Manage swift exchange keys with correspondent banks.
* Generate test keys with FCB Phnom Penh Branch and Taipei Branch.
* Assist BSA Officer * Back up Operations Administration Assistant.
* Prepare management report.
* Back up Operations Administrator.
* Train branches as needed.
* Assist to review and update policies and procedures related to operations.
* Accept other duties including special projects as deemed necessary by the supervisor.
QUALIFICATIONS *Education:* College degree in related discipline preferred, but not required.
Experience: Minimum of 5 years of experience in Banking Operations with 1 or 2 years of supervisory experience.
*Skill/Ability:* Comprehensive knowledge of all aspects of branch service functions.
Thorough knowledge of Bank policies and procedures.
Analytical, research, and planning skills with good verbal and written communication skills are essential.
_First Commercial Bank USA is an equal opportunity employer.
It is the Bank’s policy to provide equal employment opportunities to all qualified applicants.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
EOE/AA Member FDIC_ _NOTICE AT COLLECTION AND PRIVACY POLICY FOR CALIFORNIA APPLICANTS AND EMPLOYEES_ _First Commercial Bank USA respects your privacy and is committed to providing a transparent Notice at Collection and Privacy Policy for California Applicants and Employees.
This Notice and Privacy Policy for California Applicants and Employees applies solely to those who reside in the State of California (“consumers” or “you”).
_ _The purpose of this notice and privacy policy is to provide California residents, at or before the time we collect your personal information in connection with employment purposes, with a comprehensive description of our online and offline practices regarding the collection, use, disclosure, retention, sharing, and sale of personal information and of the rights of consumers regarding your personal information:_ _A.
NOTICE AT COLLECTION_ _The purpose of this Notice at Collection is to provide you with timely notice, at or before the point of collection, about the categories of personal information to be collected from you and the purposes for which the personal information will be used, including whether that information is sold or shared.
_ _Information Collected_ _Categories of Personal Information We Collect Categories of Sources From Which the Personal Information is Collected Purposes of Collection_ _Identifiers.
This may include a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
_ _You_ _Background Check Companies_ _To fulfill legal obligations_ _For internal operations purposes_ _For administering payroll and benefits_ _For security and fraud protection_ _Personal Information.
This may include a name, signature, physical characteristics or description, address, telephone number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
_ _You_ _Background Check Companies_ _To fulfill legal obligations_ _For internal operations purposes_ _For administering payroll and benefits_ _For security and fraud protection_ _Sensitive Personal Information.
This_ _You_ _To fulfill legal obligations_ _Categories of Personal Information We Collect Categories of Sources From Which the Personal Information is Collected Purposes of Collection_ _may include a Social Security number, passport number, driver’s license or state identification card number, and precise geolocation.
_ _Background Check Companies_ _For internal operations purposes_ _For administering payroll and benefits_ _For security and fraud protection_ _Internal research_ _Characteristics of Protected Classification under California or Federal Law, including Cal.
Civ.
Code § 1798.
80(ae).
This may include age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
_ _You_ _Background Check Companies_ _To fulfill legal obligations_ _For internal operations purposes_ _For administering payroll and benefits_ _For security and fraud protection_ _Internal research_ _Biometric information.
This may include genetic, physiological, biological, or behavioral characteristics that can be used, singly or in combination with each other or with other identifying data, to establish your identity, including deoxyribonucleic acid (DNA), fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
_ _You_ _Background Check Companies_ _We obtain fingerprints to fulfill legal compliance obligations_ _Internet or other similar network activity.
This may include browsing history, search history, or information on a consumer’s interaction with a website, application, or advertisement.
_ _You_ _Internet Service Providers_ _Operating Systems and_ _Security and fraud detection_ _Debugging_ _Internal research_ _Categories of Personal Information We Collect Categories of Sources From Which the Personal Information is Collected Purposes of Collection_ _Platforms_ _Web and Data Analytics Service Providers_ _To fulfill legal obligations_ _For internal operations purposes_ _For audits_ _Geolocation data.
This may include physical location, movements, or precise geolocation.
_ _You_ _Internet Service Providers_ _Operating Systems and Platforms_ _Security and fraud detection_ _Debugging_ _Internal research_ _To fulfill legal obligations_ _For internal operations purposes_ _For audits_ _Professional or employment-related information.
This may include current or past job history or performance evaluations.
_ _You_ _Background Check companies_ _To fulfill legal obligations_ _For internal operations purposes_ _For security and fraud protection_ _We will not collect additional categories of personal information without providing you a new Notice at Collection disclosing those categories.
_ _Retention of Personal and Sensitive Personal Information_ _We retain your information during the time we have an ongoing relationship with you.
Our internal uses and retention for personal information varies by department.
We retain your information as reasonably necessary and proportionate to the purpose for which each category of information was collected.
Records may be deleted when there is no longer a legal, compliance, or business purpose to retain your information.
_ _Disclosing Your Personal Information for a Business or Commercial Purpose_ _We may disclose your personal information to third parties in order to carry out specific business or commercial purposes.
In the preceding 12 months, we have disclosed consumer personal information for business or commercial purposes to our service providers and the following categories of third parties:_ _• Web and data analytics service providers;_ _• Financial and payment technology providers;_ _• Consumer reporting agencies;_ _• Background check companies;_ _• Identity verification services;_ _• Asset verification services;_ _• Security and fraud detection;_ _• Government entities; and_ _• Operating systems and platforms.
_ _In the last 12 months, we have disclosed the following categories of personal information (as described in more detail above) for a business or commercial purpose:_ _• Identifiers;_ _• Personal information described in the California Customer Records Statute (see description above);_ _• Characteristics of Protected Classification under California or Federal Law;_ _• Biometric information;_ _• Internet or other similar network activity;_ _• Commercial information;_ _• Geolocation data; and_ _• Professional or Employment Related Information_ _First Commercial Bank USA does not sell your personal information to third parties or share information with third parties for cross-context behavioral advertising.
_ _B.
PRIVACY POLICY_ _The purpose of this privacy policy is to provide you with a comprehensive description of our online and offline practices regarding the collection, use, disclosure, retention, sharing, and sale of personal information and of your rights regarding your personal information.
_ _Your Right to Know_ _You have the right to know:_ _• The categories of personal information we have collected about you, including sensitive personal information;_ _• The categories of sources from which the personal information is collected;_ _• Our business or commercial purpose for collecting, selling, or sharing personal information;_ _• The categories of third parties with whom we share personal information, if any; and_ _• The specific pieces of personal information we have collected about you.
_ _Please note that the Bank is not required to:_ _• Retain any personal information about you if, in the ordinary course of business, that information about you is not retained;_ _• Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or_ _• Provide the personal information to you more than twice in a 12-month period.
_ _In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:_ _• The categories of personal information about you that we sold or shared and the categories of third parties to whom the personal information was sold or shared; and_ _• The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom the personal information was disclosed for a business purpose.
_ _Right to Opt-Out of the Sale or Sharing of Personal Information_ _You have the right to opt-out of the sale or sharing of your personal information.
You can exercise this right through a verified consumer request.
That process is described below in the section, “Submitting a Verified Consumer Request.
”_ _Right to Limit Use and Disclosure of Sensitive Personal Information_ _You have the right to opt-out of the use and disclosure of your sensitive personal information for anything other than supplying requested goods or services.
You can exercise this right through a verified consumer request.
That process is described below in the section, “Submitting a Verified Consumer Request.
”_ _Right to Deletion_ _Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:_ _• Delete your personal information from our records;_ _• Direct any service providers to delete your personal information from their records; and_ _• Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort.
_ _Please note that we may not delete your personal information if it is necessary to:_ _• Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;_ _• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;_ _• Debug to identify and repair errors that impair existing intended functionality;_ _• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;_ _• Comply with the California Electronic Communications Privacy Act;_ _• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;_ _• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;_ _• Comply with an existing legal obligation; or_ _• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
_ _Right to Correction_ _You have the right to request correction of inaccurate personal information maintained by us about you.
You can exercise this right through a verified consumer request.
That process is described below in the section, “Submitting a Verified Consumer Request.
” Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.
_ _Submitting a Verified Consumer Request_ _You have the right to submit verified consumer requests to know information, to correct information, or for deletion.
_ _The response to a request to know will provide all personal information collected and maintained_ _about you since January 1, 2022, unless doing so proves impossible or would involve disproportionate effort.
Please note that we are not required to provide personal information to you more than twice in a 12- month period.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
_ _You can submit requests by calling toll-free 800-367-5933 or by contacting https://www.
adpselect.
com.
_ _If you submit a request that is not through one of these designated methods or is deficient in some manner unrelated to verification, we will either treat it as if it had been submitted in accordance with our designated methods or provide you with information on how to submit the request or remedy any deficiencies.
_ _Once we receive your verifiable consumer request, we will confirm receipt of the request within 10 business days describing our verification process.
We will respond to your request within 45 calendar days, if we are able to verify your identity.
_ _If requests from you are manifestly unfounded or excessive in particular because of their repetitive character, we may either charge a reasonable fee or refuse to act on the request, notifying you of our reason for refusing to act.
If we determine that the request warrants a fee, we will notify you of the reason for that determination and provide you with a cost estimate before completing your request.
_ _Requests to Know or Delete for Child Under the Age of 13: We do not knowingly collect information of minors under the age of 13.
_ _Using an Authorized Agent to Submit a Request_ _Only you, a person registered with the California Secretary of State, or a person you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
You may also make a verifiable consumer request on behalf of your minor child.
If you use an authorized agent, you may provide a power of attorney executed pursuant to California Probate Code sections 4000 to 4465.
If a power of attorney that meets those provisions is not submitted, you will be required to verify your identity directly by submitting a verified consumer request according to the procedures discussed above.
If anyone purporting to be an authorized agent for a consumer contacts us, we will require proof that the authorized agent has been authorized to act on the consumer's behalf.
_ _Opt-Out Preference Signals_ _Some website browsers have an “opt-out preference signal” feature that lets you tell other websites and businesses that you do not want to have your personal information sold or shared with third parties.
We are not required under CCPA to process any opt-out preference signals because we do not sell personal information to third parties or share personal information with third parties for cross-contextual behavioral advertising.
_ _Protection Against Discrimination_ _You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA and CPRA.
This means we cannot, among other things:_ _• Deny goods or services to you;_ _• Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;_ _• Provide a different level or quality of goods or services to you; or_ _• Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
_ _Please note that we may charge a different price or rate or provide a different level or quality of services to you, if that difference is reasonably related to the value provided to us by your personal information.
_ _Changes to Our Privacy Notice_ _We reserve the right to amend this privacy notice at our discretion and at any time.
When we make changes to this privacy notice, we will post the updated notice on the website and update the notice’s effective date.
Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
_ _Contact for More Information_ _If you have any questions or comments about this notice, the ways in which First Commercial Bank USA collects and uses your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:_ _Phone: 888-526-0350_ _Website: www.
bankfcb.
com_ _Effective Date: 01/01/2023_ Job Type: Full-time Pay: From $63,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Vision insurance Schedule: * Monday to Friday Supplemental pay types: * Bonus opportunities Education: * Bachelor's (Required) Experience: * banking operations: 5 years (Required) Language: * Chinese (Required) Work Location: In person