Enrollment Counselor
Immediate hire for Los Angeles local only.
Must be available IN PERSON:
Tuesday 5:30-9:30 pm
Wednesday 4:00-9:00 pm
Saturday 9:00 -5:00 pm
Hybrid- Remote work too.
This job could become full time.
Are you an energetic motivated individual who likes sales?
Do you have a love for acting and the performing arts?
Then we want to hear from you!
“3-2-1 Acting Studios mission is to instill great confidence in our students by providing inspiring acting classes, taught by expert instructors in a creative, positive and nurturing environment.
”
-----Qualities and Skills-----
-Highly motivated and driven to succeed, with a proven track record of success in sales.
-Possess a high level of integrity and professionalism.
Loves to compliment others.
-Excellent people skills, including oral and written communication, empathy, and active listening.
-Enthusiastic, self-disciplined, congenial team player with the ability to solve problems, take initiative, and think innovatively.
-Prioritizing, time management with excellent organizational skills.
-Shows great attention to detail.
Accurate data entry.
Has a habit of double proofing all their work!
-Completes all administrative tasks and duties in a timely manner.
-Proficient in computer skills including Google Suite and Excel.
-Proven ability to quickly learn new systems.
-Bachelor’s degree preferred.
-Super friendly, and caring personality.
-Loves kids and teens.
-Knowledge of the industry and the many benefits of acting training a plus!
-----Responsibilities-----
- Enroll newcomers and renew current students.
- Daily continued ongoing communication with prospects and current costumers by phone, text and or email,
- Give customers a positive experience by being friendly, caring and sincere.
-Ask questions, listening carefully to students and parents to identify and address their needs.
-Build supportive customer relationships, that make them feel unique and special.
-Masterfully guide leads down the sales funnel from initial inquiry to enrollment.
-Compose text, emails, templates and other marketing types of writing.
-Qualify leads and schedule them for our 1 complimentary trial class.
-Greet and give studio tours to prospective customers making them feel welcome and immediately part of the 3-2-1 Acting Studio's community.
-Address objections and instill confidence and excitement in customers about how choosing 3-2-1 will meet their goals.
-Collect payments.
-Enter all customer data accurately.
-Follow up on late payments, credit card declines, and cancellations.
-Reply in a timely manner to all phone calls, texts, emails and other forms of communication.
-Work in close collaboration with other sales reps.
-Make class announcements regarding our special promotions.
-Support all team members, office and teaching staff.
-Well-groomed and wear casual business attire.
Please understand these duties may change once we become familiar with your skill set.
Please submit your Photo and Resume today for immediate consideration! We will ask for references.